The Travel Agent Next Door has again been named to the highest level of the Air Canada Circle of Excellence Agency Reward and Recognition program.
“I was honoured to receive this award on behalf of our TTAND agent partners,” said Chris Senior, CFO. “Achieving this honour two years in a row is a testament to the dedication of our agent partners in supporting our key suppliers.”
Air Canada's Circle of Excellence Agency Reward and Recognition Program is a global initiative designed to acknowledge the hard work of the travel trade industry. Through this program, Air Canada...
WestJet is providing notice to United States residents of a recent cybersecurity incident that may affect certain individuals' personal information.
On June 13, 2025, WestJet identified suspicious activity on its systems. WestJet immediately began its investigation and determined that these were the actions of a sophisticated, criminal third party, who gained unauthorized access to WestJet's systems.
Given the significant importance of data security to the integrity of its business, WestJet was prepared for incidents of this nature and followed its response planning by taking...
Lufthansa will be celebrating the 100th anniversary of its founding in 2026 and to mark that milestone, it’s taking the opportunity to fundamentally redesign the onboard experience.
FOX - short for Future Onboard Experience - is set to redefine flying on long-haul routes and reinforce Lufthansa's premium claim.
Jens Ritter, CEO of Lufthansa Airlines: “We are investing over 70 million euros in our new Future Onboard Experience in the next twelve months alone. We are thus investing in a top premium product, in the satisfaction of our guests and in the future of our airline. With...
Air Canada today provided certain estimated results for the third quarter of 2025 and updated full year 2025 guidance, which was suspended in August 2025. Air Canada also provided an estimate of the financial impact of the labour disruption in August by the Canadian Union of Public Employees (CUPE), the union representing cabin crew.
Q3 2025 Estimated Results
Air Canada anticipates, for the quarter ending Sept. 30, 2025:
Operated capacity to decline by approximately 2% from the same period in 2024 as a result of the cancellation of more than 3,200 flights;
Operating income...
Air Canada has announced that its Ottawa to London Heathrow non-stop flights will continue for Winter 2025-26, ensuring year-round connectivity between Canada's capital city and the United Kingdom's largest airport and a premier international gateway.
Mark Galardo, Executive Vice President & Chief Commercial Officer, and President of Cargo, at Air Canada, said: “Air Canada continues to solidify its leadership serving our country's capital and we are excited to keep Ottawa connected to one of the world’s most important global gateways all year long."
And Galardo continued:...
Air Canada recognized the efforts of its Circle of Excellence Platinum partners at the Toronto’s iconic Fairmont Royal York Hotel in Toronto last night and thanking them for all of their efforts.
Vincent Gauthier-Dore, Managing Director Canada and US Sales for Air Canada, told Travel Press Today that the evening was about both recognizing and thanking its trade partners that have shown the highest level of loyalty and partnership.
Air Canada’s Circle of Excellence program was originally started in Canada and is now a worldwide program using a range of criteria to recognize...
Air Canada is adding new transborder flights and boosting its capacity in select transborder markets for Summer 2026.
New flights include:
New San Antonio to Toronto beginning Summer 2026
New Cleveland and Columbus to Montréal beginning Summer 2026
Mark Galardo, Executive Vice President & Chief Commercial Officer, and President, Air Canada Cargo, said that: “Air Canada is launching services to San Antonio and linking Columbus and Cleveland to Montreal to support travel between these destinations and points across our global network.”
And Galardo added: “We are...
Turkish Airlines has been recognized by the Airline Passenger Experience Association (APEX) with its “World Class” award for the fifth consecutive year. This honour reaffirms the airline’s commitment to excellence in global branding, passenger experience, and operational quality.
The APEX/IFSA Awards Ceremony, held in Long Beach, California, celebrated airlines that push the boundaries of innovation and elevate the passenger journey. At the event, Turkish Airlines stood out by securing the “World Class” award, which highlights dedication to premium service and guest...
Air Canada is making some changes to its regional network, including the addition of new flights connecting Ottawa to both Fredericton and Moncton beginning Dec. 15, 2025, and non-stop flights from Vancouver to Fort McMurray starting Dec. 2, 2025. As well, the airline is increasing flights from Toronto to Sudbury as of Feb. 1, 2026.
All flights will be operated with Air Canada Express Q400 aircraft. Flights are now available for purchase at aircanada.com, through Air Canada Contact Centres, and via travel agents.
Mark Galardo, Executive Vice President & Chief Commercial...
The Lufthansa Group has enhanced its eXperts website for travel agents, with a new design and boasting a number of improvements to make their day-to-day work a lot easier.
All relevant information on the Lufthansa Group airlines is now available in one place under the umbrella of Lufthansa Group for Business, the B2B portal for corporate customers and sales partners.
The optimized website features a modern design and a more user-friendly content structure. With a practical search function, the desired topics can now be found particularly easily. Above all, support for service and...