Oceania relaunches personalized Cruise Vacation Guide
Oceania Cruises has relaunched its Cruise Vacation Guide, bringing travellers a personalized portfolio inclusive of pre-cruise information before setting sail.
Received by guests prior to embarkation, the newly relaunched Cruise Vacation Guide will include a personalized welcome letter from Oceania Cruises president, Frank A. Del Rio, a ‘Welcome Aboard’ booklet with general cruise information and a deck-by-deck guide per vessel, four reusable luggage tags and personalized luggage tag inserts that are customized with the guest’s name, sail date, ship and stateroom and colour coordinated based on booking category.
Digital shore excursion overview
While previously guests received a shore excursion booklet in their pre-cruise documents mailed directly to them, they will now be able to access a digital shore excursion overview booklet on the Oceania Cruises website under Shore Excursions, and through their booking portal, in addition to receiving a digital PDF of shore excursion offerings specific to their voyage.
“It’s important to us that travellers sailing with Oceania Cruises enjoy a personalized and seamless experience from the time they book their voyage until their return home,” said Frank A. Del Rio, president of Oceania Cruises. “While most other lines are making the shift to a fully digital experience, we are responding to our guests’ preference for physical, in-hand documents, showing our dedication to meet the needs of our guests while also providing digital versions.”
The Cruise Vacation Guide will be shipped to guests approximately 60 to 70 days prior to their embarkation date.
For additional information on Oceania Cruises’ small-ship luxury product, visit OceaniaCruises.com.