Cayman Islands launches specialist program for agents
The Cayman Islands Department of Tourism has teamed up with leading B2B travel technology specialist TravPRO Mobile for its new travel advisor learning, rewards, and sales platform, Cayman Islands Specialist Program.
The program softly launched in Canada in early 2024 and offers a dynamic all-in-one platform designed to educate travel advisors about selling the Cayman Islands as a luxury lifestyle destination and seamlessly guide them from learning to promoting to selling.
“The CIDOT is committed to investing in resources that will enable travel professionals to promote and sell Cayman easier and more efficiently,” said Raymond Mathias, Business Development Manager – Canada. “In fact, it was the sales companion portion of the program that stood out most for us. TravPRO Mobile has reimagined the traditional eLearning process to activate that expert knowledge and give advisors the tools to market the Cayman Islands directly to their client base, as well as a range of deep sales support to help them make bookings.”
About the Cayman Islands Specialist Program
The app-based Cayman Islands Specialist Program is compatible with IOS and Android devices and can be downloaded and completed when offline, providing ease of access on mobile, desktop or tablet.
It is the new site for the popular Cayman Rewards, where advisors can enter their bookings and earn monthly rewards.
Whether on mobile, desktop or tablet, the learning portion of the program kicks off with a series of interactive modules that showcase the Cayman Islands story by offering essential details such as where to stay and what to do, why Cayman is heralded as the Culinary Capital of the Caribbean, and the warm and welcoming local Cayman-kind hospitality.
The learning modules also take a deeper dive into the unique attractions and activities on the three islands of Cayman — Grand Cayman, Cayman Brac, and Little Cayman — and include multi-modal content like videos, fun quizzes, and peer insights from top sellers of the Cayman Islands.
Become a certified Cayman Islands specialist
Once the four foundational modules are successfully completed, advisors receive a diploma as a certified Cayman Islands Specialist, as well as exclusive access to the Cayman Rewards program and Sales Companion.
The Sales Companion offers many advanced features to help advisors retain expert knowledge, promote Cayman Islands to potential clients, and close more bookings.
The Promote channel includes consumer-facing content like visitor tips, guides, maps, videos, and images, all shareable via social, text, email or download with just one tap. The sell channel offers targeted sales support to help the advisor answer client questions and build and book itineraries. A comprehensive directory of suppliers rounds out the program.
Benefits of the program
- Training across multimedia devices
- Certificate of completion
- Real time product directory
- Accreditation with ACTA towards CTC certification
- Exclusive rewards program for graduates
- Exclusive invitations to join Cayman Islands Specialists FAMs
The Cayman Islands Specialist Programme is a completely mobile platform. Designed to adapt to the modern advisor’s lifestyle, the native application can be downloaded on iOS and Android devices and can even be used while offline during travel. Advisors may register and begin using the web-based program at www.caymanspecialist.com or download the iOS or Android app by scanning the QR code below or visiting the App Store or Play Store. The Cayman Islands Specialist Programme is also proud to be a founding featured partner in TravPRO Mobile’s new travel advisor super app, TheSOURCE.
