Tour Operators
Goway reveals new website amidst first-ever company rebrand
Goway has launched a new website as well as the first rebranding in the company’s 54-year history. Goway’s new website offers a cutting-edge user experience that empowers travel advisors to sell more and inspire travellers to explore the world. “The new Goway.com represents our true passion for travel and utmost commitment to providing the best experience for travel advisors and their globetrotting clients,” said Adam Hodge, Goway’s senior vice-president. “In the past, my father and Goway’s founder and president, Bruce Hodge, personally wrote hundreds of our...
Globus unveils independent Asia tours for 2026
Globus has unveiled nine new tours for 2025, from Bangkok to Bali and Abu Dhabi to Nepal. “With Globus Independent tours, our guests are free to enjoy the many benefits of touring, untethered and unscheduled,” said Steve Born, chief marketing officer for the Globus family of brands. “Providing hand-picked hotel accommodations, hand-selected optional excursions and the services of a Local Host – an expert dedicated to ensuring the trip goes off without a hitch – this unique travel style helps guests to uncover the perfect ways to spend their days on vacation. Globus...
ACV unveils new updates to suite of self-serve tools
Air Canada Vacations has made several updates to its self-service travel tools, aimed at providing travel agents and customers with added flexibility and convenience post-booking. In a bid to offer greater flexibility, travel agents can now add Air Canada Vacations’ Travel Protection CareFree and CareFlex up to 48 hours after the booking date. Private transfers can also be included post-booking. Las Vegas excursions and activities, private transfers (when/if available), Club Mobay Lounge at Sangsters International Airport, Montego Bay, Jamaica, a round of golf at The Westing Reserve...
Intrepid launches 40 new rail trips
Intrepid Travel is launching a new trip range dedicated to rail travel which includes 40 trips and three brand new itineraries; Trans-Mongolian Railway Adventure, Express to the Orient: Paris to Istanbul, and Paris to Rome by Rail. The range will cater to the rising trend of train travel, with new data showing 75 per cent of travellers are hoping to take a train on their next trip. The launch reflects Intrepid’s long-term product development plans, replacing internal flights with less carbon-intensive options, where viable, as part of its global decarbonization...
TravelBrands launches advanced contact centre solution
TravelBrands has launched a new state-of-the-art contact centre and telephone solution in collaboration with Local Measure. The new technology initiative leverages Local Measure Engage for Amazon Connect to provide seamless inbound/outbound voice communication and CRM integration across the entire call centre, servicing thousands of travel agents across Canada. By integrating cutting-edge technology with robust customer relationship management tools, TravelBrands aims to enhance the overall experience for agents while improving productivity. “We are thrilled to have...
Sunwing partners with Melia for June savings
Sunwing Vacations presents Meliá Hotels & Resorts as June’s Partner of the Month and the best option for travel advisors looking to give their clients the most value on their getaways to paradise. With free upgrades, perks and giveaways at select resorts, Meliá offers high-value all inclusive packages at properties in three of Canadians’ favourite southern destinations for vacations booked before June 30, 2024. Internationally renowned for their Spanish charm, Meliá Hotels & Resorts offers a range of comfortable and upscale properties in sought-after regions...
ACV launches Asia & Australia agent toolkit
Air Canada Vacations has launched its first Travel Agent Toolkit highlighting Asia and Australia. This comprehensive toolkit was designed to empower travel professionals with key resources, to help them navigate Air Canada Vacations’ exciting new Asia and Australia portfolio and simplify clients' upcoming travel plans. “We’re thrilled to introduce our first Asia and Australia Travel Agent Toolkit to our trade partners,” said Erminia Gallina, director of sales at Air Canada Vacations. “With this new addition to our Travel Agent Toolkit library, which already includes...
Goway hires Elana Gindel as group sales & reservations manager
Goway GroupsOnly, one of North America’s largest dedicated group travel divisions, is growing the team with the addition of Elana Gindel as group sales and reservations manager. Based in Toronto, Gindel will lead Goway GroupsOnly’s Europe and South Pacific teams and help grow the market in these foundational destinations for Goway. Gindel comes to Goway from TTC Tour Brands as groups manager, Canada and has worked in group travel for 10 years. She brings a wealth of knowledge and experience about Europe and the United Kingdom in particular, having lived in London for a few...