Shalene Dudley can list off too many examples of the times she’s experienced racial discrimination while travelling — like being completely ignored in the check-in line for priority seating for flights or having to provide additional ID to prove her business platinum AMEX truly belongs to her.
“A DMC representative in Cancun that I pre-arranged my transfer with, refused to believe that my final destination was the luxury five-star I showed him documentation for. I waited for over an hour until they received a phone confirmation. Even after this, he insisted that I must be a...
Don’t miss Baxter Media’s #TravelWebcastWeek where we talk to industry leaders - Charlotte Bell, President & CEO of the Tourism Industry Association of Canada, Susie Grynol, President & CEO of the Hotel Association of Canada, and the Honourable Edmund Bartlett, Minister of Tourism for Jamaica - about the future of travel and tourism in a post-COVID-19 world.
From June 23 through 25, #TravelWebcastWeek brings you the content, speakers, and analysis you simply won’t find anywhere else! To see our complete lineup and register,...
It’s hard to believe that it was a little bit over a year ago that Canada’s travel industry was celebrating its supplier Favourites at the second annual Agents’ Choice Awards Gala in Toronto.
But it has been.
Yes, exactly 12 months ago, close to 400 attended the spectacular evening at Toronto’s Arcadian Court, celebrating the 43 Favourite travel suppliers as selected by 6,512 agents from across Canada.
And the energy of the Agents’ Choice Gala celebrations went beyond electric as it took place on the same night that the Toronto Raptors became NBA Champions – the...
Iberostar Group has launched StarAgents, the hotel group’s chain’s travel agency rewards program, in Canada.
By joining the loyalty program – www.staragents.com -- agents can track and redeem points for incredible vacations to Iberostar properties around the world in select destinations.
To mark its arrival in Canada, Iberostar has introduced a special promotion.
Agents registering before July 7, 2020, can earn 1,000 points just for signing up and also 3x points for new bookings to Mexico, Dominican Republic and Jamaica.
Through the StarAgents program, Iberostar wants to...
Canada’s travel industry is inching towards reopening, but there seem to be more questions than answers. When will travel restrictions be loosened? If Canadians are looking to travel close to home, are there opportunities for operators to package and agents to sell Canada? What new protocols are destinations putting in place to keep travellers safe? And so many more…
In search for answers to these questions, Baxter Media presents #TravelWebcastWeek, a series of free webcasts from June 23 through 25, exploring the future of travel and tourism in a post-COVID-19 world. An...
On June 12, 2020, vacationers departed from Toronto Pearson International Airport and made their way to sunny Cancun for their first trip with Air Canada Vacations since the start of the COVID-19 crisis.
Passengers were greeted warmly as they arrived for their transfer to either the Catalonia Playa Maroma or Barcelo Maya Palace.
Nino Montagnese, managing director at Air Canada Vacations, observed: “We’ve all been eagerly awaiting the moment when we could resume our operations and make dreams travel once again. We’re pleased to have been able to welcome our first customers back...
The Dominican Republic's Casa de Campo Resort & Villas – home to luxury golf experiences, including its iconic Teeth of the Dog course – will reopen to guests on July 1.
The resort has been closed due to the worldwide COVID-19 pandemic since mid-March. During its closure, the its management has been working closely with HS Consulting Group in Mallorca, Spain, to review all enhanced health and safety protocols and certify they are effective in the prevention of all infectious diseases.
As a result, it has initiated its new “Casa Cares” program, touching virtually every...
In a letter to B.C. Premier John Horgan, TIABC and a number of its local and national partners stressed the importance of a cooperative approach between the federal and provincial governments to take immediate steps to coordinate and facilitate the restart of Canada's tourism and travel sector.
The letter was signed by TIABC, Canadian Gaming Association, BC Chamber of Commerce, Greater Vancouver Board of Trade, Canadian Chamber of Commerce, International Air Transport Association, InnVest Hotels, Marriott Hotels of Canada/Marriott International, Tourism Toronto, Toronto Board of Trade,...
Grupo Xcaret has announced it will gradually resume operations beginning today, June 15, with the reopening of and Hotel Xcaret Mexico.
The company has also disclosed its robust safety and hygiene protocols to prevent the spread of Covid-19 and ensure the well-being of visitors, guests, employees and suppliers.
Grupo Xcaret’s protocols, named 360 Xafety and which include 1,300 specific actions, were developed in consultation with national and international organizations.
Grupo Xcaret is a member of the Board of Affiliates of the World Tourism Organization (UNWTO) and...
The Canadian Travel & Tourism Roundtable has sent an open letter -- signed by 130 senior travel and tourism executives -- to Prime Minister, Justin Trudeau and the provincial Premiers urging them to reopen this country’s travel and tourism industry as soon as possible.
The letter begins by telling the country’s leaders:
“As a society, we have faced a threat like no other, COVID-19. And we are still dealing with it. Under the leadership of our governments, we agreed to implement tough decisions to protect our health and safety. We shut down our schools, our businesses, and...