They say it's all about the experience and Air Canada's launch of its new Air Canada Signature Service is all about offering its customers flying in Air Canada Signature Class an enhanced and seamless end-to-end travel experience.
It's now available today for the airline's international customers and it will be available on select flights in North America beginning on June 1.
The new service makes Air Canada the first North American airline to designate aircraft with lie-flat seats for premium customers on select non-stop, transcontinental flights within Canada and to the U.S.,...
IATA reports that Transparency in Payments (TIP) has been implemented in the Finland, Norway and Sweden markets.
TIP, which is being introduced in conjunction with NewGen ISS, is an industry initiative focused on providing airlines with increased transparency and control in the collection of their sales generated in the travel agency channel.
At the same time, it will enable travel agents to take advantage of new forms of payment for the remittance of customer funds.
Aleks Popovich, IATA's senior vice-president, financial and distribution services, said: “The current landscape...
Kelowna, B.C.-based Flair Airlines released details of an expanded route network that will more than double its flight service.
Flair will begin flying from Halifax, Saskatoon, Calgary, Prince George, and Victoria on June 15 of this year. Earlier growth projections have been realized with this announcement by the airline, with seven aircraft in scheduled service.
Jim Scott, CEO of Flair Airlines, said: “This is a very exciting announcement for Flair and Canadians. Every time we enter a market, Canadians benefit significantly as airfare drops almost immediately by more than 20% on...
Porter Airlines flights to Mont Tremblant, Que., are back in time to enjoy summer in the Laurentians region.
Seasonal service begins June 22 and runs until Sept. 23. Flights operate up to four times weekly starting July 26 through Labour Day, and two times weekly for the remainder of the season.
Flights from Billy Bishop Toronto City Airport take about 70 minutes.
Porter Escapes' flight, hotel and attractions packages are also...
Starting June 29, WestJet will begin service between London, Ont. and Vancouver and between Quebec City and Calgary.
WestJet's limited-edition flights will be offered only during the peak summer travel season.
“WestJet is looking forward to providing London and Quebec City with improved connectivity into the broader WestJet network through Vancouver and Calgary respectively this summer,” said Brian Znotins, WestJet vice-president, Network Planning, Alliances and Corporate Development. “Thanks to these new services, our guests will have more options for travelling to visit...
Air Transat is taking Canadians to Mexico this week with ET Canada.
Through April 13, viewers will be able to discover Puerto Vallarta and its surroundings with the show’s reporter, Matte Babel. They will explore this typical Mexican city on the Pacific coast, known for its authentic charm, artisans, colourful buildings and, of course, idyllic beaches. Mexico will be celebrated all week long on ET Canada on Global, at 7:30 p.m. EST.
In addition, those bitten by the travel bug can discover Jami Letain’s favourite spots in Puerto Vallarta and its environs in her two travel diaries...
WestJet has again been recognized as Best Airline in Canada and Travellers' Choice winner – North America in the 2018 TripAdvisor Travellers' Choice awards for Airlines.
The airline was also named the Travellers' Choice Winner – Economy, North America. WestJet remains the only airline in Canada to win TripAdvisor's Best Airline in Canada recognition.
TripAdvisor highlights the world's top carriers based on the quantity and quality of reviews and ratings for airlines worldwide gathered over a 12-month period. WestJet received almost 7,000 guest reviews with a 4.04...
Using flights donated by Ethiopian Airlines Canada in late 2017, Toronto-based SickKids Centre for Global Child Health (C-GCH) team members flew to sub-Saharan Africa to deliver newborn and child health programs.
In a recent trip to Mali, members of the International Program Evaluation Unit at C-GCH met with regional and national Ministries of Health and NGOs to discuss their ongoing project to strengthen maternal, newborn and child health in Malis Koulikoro and Sikasso regions.
In a trip to the Afar region of Ethiopia, C-GCHs Capacity Building team assessed the training gaps of...
IATA reports that global passenger traffic results for February indicate a rebound in traffic growth following the slower demand experienced in January, which was owing to temporary factors including the later timing of the Lunar New Year in 2018.
Total revenue passenger kilometers (RPKs) for the month rose 7.6%, compared to February 2017, up from 4.6% year-over-year growth in January. Monthly capacity (available seat kilometers or ASKs) increased by 6.3%, and load factor rose 0.9 percentage point to 80.4%, surpassing the previous record for the month of 79.5%, which was set in...
Air New Zealand is bringing Oscar – its chatbot – to US and Canadian customers.
Oscar was first piloted last year in the New Zealand and Australia markets to assist customers with frequently asked questions, saving them time and offering a more personalized experience.
Just over a year on and Oscar's Artificial Intelligence (AI) technology allows him to have more than 1,000 conversations each day and successfully answer 75% of questions asked up from just seven percent on his first day (which is big in the bot world).
Air New Zealand's chief digital officer, Avi Golan...