BRAMPTON SITE OF NEW AC OPERATIONS CENTRE

Air Canada has opened a new state-of-the-art global Operations Centre (OC) in Brampton, Ont., which is expected to significantly improve its operational capabilities and efficiencies. The new facility is the result of a two-year, $60-million project and will serve as the central control for the airline’s operations, with 400 employees overseeing, on a 24/7 basis, nearly 600 Air Canada flights each day.

“Air Canada is already recognized as one of the world’s best airlines and our new, leading-edge OC will further strengthen our position. This new mission control centre incorporates the latest in technological and other design elements. Further, we can expect important efficiencies with teams from all areas of the operation including Operations Control, Flight Dispatch, Airports, Revenue Management, Maintenance, Crew Scheduling, Cargo, Air Canada rouge and Customer Journey Management working under one roof to get our customers to their destinations safely, on-time and comfortably,” said Air Canada president Calin Rovinescu.

The new 6,750-square-metre facility has been completed on-time and within budget. It will be fully operational in the first quarter of 2014 following a period of testing, training and transition. Once in service, it will become the global nerve centre for Air Canada’s operations ensuring delivery of Air Canada’s schedule and safe transport of approximately 35 million Air Canada customers annually. Air Canada maintains its corporate headquarters in Montreal where it employs more than 5,000 people. (http://www.aircanada.com)